The Credible Leader – Relationships

In this episode, Travis Nipper, sits down with Diane Egbers, CEO and Founder of  Leadership Excelleration and co-author of The Ascending Leader, to learn more about the second element of “The Credible Leader”: Relationships.

Did you miss the previous episode in this series?

Part 1 Overview is here.

Part 2 on Well-being is here.

Travis: Welcome leaders as we dive into this second detailed session in The Credible Leader and more specifically we will be chatting about relationships. Again, we have Diane Egbers joining us from Leadership Excelleration on the podcast as we talk about The Credible Leader and what I like to call the “R word” – relationships. Welcome, Diane!

Diane: Great to connect with you Travis.

Travis: And great to have you here. Now in our first couple of episodes on the series you summarized those four elements of The Credible Leader: well-being, relationships, culture, and performance. And most recently we talked about well-being and how it feeds into The Credible Leader concept. Again, just in case anyone is just joining us, we visualize this in that familiar box-with-four-quadrants model, and today we have a chance to talk about the next quadrant of the box and that is relationships. Let’s go ahead and jump in Diane.

Diane: All right Travis I’m right there with you.

Travis: OK, you know first it’s probably important to catch our audience up on the credible leader and the connection of well-being to relationships, why don’t you do that for us?

Diane: Sure! When we think about well-being, that’s the degree to which we are centered on a daily basis. And when we master ourselves, then we have that opportunity to really put our energy in service of others. And part of being in service of others is to make those vital connections that build relationships. So one of the great quotes I like from a data analytics expert at Google – Avinash Kaushik – is that “as least as far as we can see, our human brain and human heart will always be valued.” So given all the automation and technology changes we are experiencing, the one thing that we can’t replace is that sense of human connection that we value.

Travis: What a great quote and what a great thought. You know, that specter of technology and automation and all those things built around it they just conjure the word isolation to me sometimes because we can get so wrapped up in that technology. What are your thoughts on that?

Diane: Believe it or not, the facts indicate that our lack of connection results in people in our world feeling more isolated –  especially adults – more than ever before. Estimated recently, with millennials…50% reported feeling disconnected and isolated on an ongoing basis. It’s essential then, to being a credible leader to first be centered around those things that bring purpose and passion and potential into your life so that you have that centered sense of well-being to then be able to connect with and build relationships in service of others.

Travis: Right. So if I think of the isolation again, kind of the opposite of that is this concept of being connected to others and having that relationship and that connection. Talk to us about that.

Diane: Travis. One of the things, that I note that you have a great talent for is that connection with others and I see you do it in many different domains. And it’s that magic of the emotional spark that ignites us to inspire others. People really don’t care how much we know until they know how much we care about them.

Travis: I love that quote and it’s one of my personal favorites. You know, building on that concept of connection and out of that antidote for isolation, I’m sure maybe over your years of experience in coaching executives and top level leaders and CEOs you’ve had plenty of stories that would be an example of that. What comes to mind?

Diane: Sure. One in particular comes to mind recently, about a leader really that was at the top of his profession in every measurable way. His education, his technical skills, and being very driven to achieve outcomes for the organization. As I went and interviewed his peers and colleagues however, they described an individual being disconnected, out for him self, very much focused on his own agenda. Often more so than what was good for the team that he was leading, his peers, and even those that he reported to…the CEO and COO. And so one of the things that he had developed habits around were really neglecting the personal and professional relationships along the way where he could make vital connections. So part of his journey was to really think comprehensively about his life and where in his world he was making good connections. You know at home with family, he was a very connected relationship builder, so our journey was to really help him take that same mindset and value he had with connecting and having vital personal relationships to work.

And to value that connection in relationships as much as his success, his drive, and his achievement. Because once he did, everyone around him responded so positively they were just looking to see how they could be really valued, supported, acknowledged, and connected to his vision. Once he was able to make that vital transition, he was able to develop a whole network of relationships and support for his success.

Travis: Fantastic story! I think of our DiSC assessments and how our adaptability works and how we are different people sometimes from work than what we are at home just because of that adaptability. So it’s a really an interesting twist in the opposite direction of being that authentic self at work and allowing that to be a strength and to deep in those connections. You alluded to it just then at the end of that answer and that example of that connected network of relationships, how does that help us with strategy or any other realm you might think of?

Diane: Well first and foremost what it helps us to do is to not feel isolated. There are times in our career that are just hard. Sometimes we are just laid-off, other times we are just stuck, we don’t have the vision and inspiration that we need. Sometimes we need to make a vital change. And when we consistently try to connect and build the network of advocates and relationships, we tend to feel less isolated and more connected. And then when we need to lean on and leverage those vital relationships that have been reciprocal, that we have been contributing to overtime then those folks are there for us when we are making vital career transitions when we are stuck in when we are feeling a bit isolated we know we have a networking community of support if we are consistently investing in those relationships.

Travis: So fantastic Diane. Again, as we continue this series it’s so valuable to have you here to share this perspective and the stories and all this experience…so again thank you so much for being here today to talk about the importance of relationships for our credible leaders that are listening in right now.

Diane: Great to connect with you Travis.

Stay tuned for our upcoming podcasts as we break down and learn more about each of these elements and how they can keep you as a leader on the leading edge.

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Emotional Intelligence is 90+% of the differentiating factor for highly effective Leaders. – Emotional Intelligence 2.0

We help leaders recognize their strengths to build meaningful, authentic relationships. The wealth created through building and managing authentic relationships stimulates growth and innovation. Leaders who value relationships also invest in other Leaders as well as themselves.

Throughout the coaching engagement, we follow the Emotional Intelligence model to help understand and learn about Emotional Intelligence to build and maintain authentic relationships.

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